Member FAQ'sLocation FAQ's

Frequently Asked Questions for Members

Do I need a website for the kiosk?

What if I need help with my display for the kiosk?

Can I be listed more than once?

How can I present my display the best?

Can I change my display pages?

How do I access my display?

How do we get on Calendar of Events?

Does the kiosk track visitors?

Can I see what the current kiosk is displaying?

Where will my display be seen?

How can I get started?

Member Faq's

Do I need a website for the kiosk?
No, you can still be listed or have a banner. However, if you would like the visitors to see more information beyond a banner, a webpage or website can be created for you.

What if I need help with my display for the kiosk?
No problem.  We can help you determine your best message and if you don't currently have a website or webpage created, we can help you with that.

Can I be listed more than once?
Absolutely! You can be listed in up to 3 categories that pertain to your business and pick which kiosks you want your display to be shown on. You may have banners in as many places as you wish as well.

How can I present my display the best?
This is a targeted market of people wanting quick information. Sometimes whole websites can provide more information than a visitor needs or will spend the time reading. For instance, a restaurant may want their menu to come up first.  For others, we  recommend a special "entrance" page at your site specifically for your customers to see first. Treat this page as a storefront!  Make it stand out!  Decorate it with current promotions, sales, or events you have going on - to quickly attract attention.  Remember if someone has to read an entire website to find out about you, you may lose the customer.  You can still link to the rest of your website from this page if they do want more information.

Can I change my display pages?
Of course!  In fact, we recommend it.  It's free!  Since the kiosk links to your own website, you are in control of the content that's displayed.  To fully utilize the power of this form of promotion we recommend that you use your "storefront" to announce Specials, Sales, Seasons, etc. which attract attention!

How do I access my display?
All visitQuest.com clients create their own account online when they sign up.  You will log in at the visitQuest.com Member's Area.  From there, you can make changes as often as you like to your listing.  As more locations become available, you will be invited to join that location.

How do we get on Calendar of Events?
Currently, all information for the calendar of events must be submitted to visitQuest.com for review.

Does the kiosk track visitors?
Yes it does. Visits to each category can be tracked and well as how many times your site is clicked.

Can I see what a current kiosk is displaying?
You sure can!  By visiting visitQuest.com and becoming a Member, you can see a demo version of the kiosk information live!  It's free to become a member. Viewing the kiosk via a web browser is slightly different in appearance than at the kiosk itself because you will be using your browser instead of the touch screen controls.

Where will my display be seen?
You will be able to pick any locations you wish for your listing to appear.  You can place your listing on each in up to 3 categories per location as pertain to you.  You may also place banner displays throughout - to attract more attention!

How can I get started?
Easy!  Sign up online at visitQuest.com.   Click here.

Frequently Asked Questions for Locations

How can we qualify as a kiosk location?

Where is the best place to put the kiosk?

Can we get more than one kiosk?

Is there a cost associated with having a kiosk?

Who maintains the kiosk?

How does the wireless access work?

What about Technical Support?

How can we get started?

Location Faq's

How can we qualify as a kiosk location?
First, be sure you can provide the following:
  • Safe, secure, clean, indoor space accessible to the public.
  • Power outlet to plug in the kiosk.
Then, just fill out our online questionnaire.  After this first step, we will contact you to discuss your qualifications.

Where is the best place to put the kiosk?
It's best to place the kiosk where the public will easily see it without needing direction.  The more the kiosk is used by your guests the better!

Can we get more than one kiosk?
Currently we are installing only one kiosk per location, however, if after your first kiosk, we find by its usage statistics that your location warrants multiple kiosks, we may consider it.

Is there a cost associated with having a kiosk?
No! Kiosks are installed at qualifying locations Free of Charge! You need only provide a standard (always on) 110 electrical outlet.  We can use your internet, wired or wireless, or a DSL phone line will be run to the kiosk at no cost to you.

Who maintains the kiosk?
All kiosk programming and monitoring is handled remotely through the internet.  If a technician needs to physically visit the kiosk, one will do so.  We ask that general surface cleaning be done by the location staff/maintenance.  If directed, the currency bill acceptor must be emptied by the location staff periodically.  We will discuss with each location this procedure as well as others.

How does the wireless access work?
Once a kiosk is installed and activated it will emit a wireless signal that could reach up to 100 yards or more, depending on the location structure.  Repeaters can be placed in other spots throughout the location so the entire location is covered and the wireless signal is accessible throughout.  However, if your location already has wireless internet, we can disable our wireless signal.

What about Technical Support?
We provide two Technical Support numbers:  One is for the general operation of the kiosk and the other number is for wireless users to call if they need help.  The latter Tech Support number is answered 24 hours a day!

How can we get started?
Easy!  Complete the online form. Click here.